Need help with your PennKey?
Start Here: Help Yourself!
Find answers and solutions with our tailored self-help guides:
- Faculty & Staff
- UPHS, Lancaster General/PA College, Princeton Health, or CHOP affiliates
Register your PennKey
Create your PennKey username and set/reset your password by using a PennKey Setup Code.
Self-Service Password Reset (SSPR)
Enroll in SSPR to reset your PennKey password online if you ever forget it.
Change your PennKey password
Change your PennKey password if you know your current password. NOTE: If you ever believe your password has been compromised, change it immediately and notify the Office of Information Security at email@example.com.
Test your PennKey username and/or password
Test your PennKey to see if it's working properly.
Ask the Pros!
Still need additional help? Contact the PennKey Support Team.